Shipping Policy
Welcome to My Store (operated by SLCRPAND WAPPLY LLC). We are committed to delivering your premium home textiles and storage essentials safely and efficiently. Below you will find the detailed terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
- All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
- You will receive another notification with a tracking number when your order has officially shipped.
- Please note: During peak holiday seasons or major promotional events, processing times may take up to 4 business days. We appreciate your patience.
2. Shipping Rates & Delivery Estimates
We offer various shipping methods to suit your needs. Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| United States | Standard Shipping | 7 - 14 Business Days | FREE on orders over $50 / $4.99 flat rate |
| United States | Express Shipping | 3 - 7 Business Days | Calculated at checkout |
- Note: Delivery delays can occasionally occur due to custom clearances, extreme weather, or courier bottlenecks.
3. Order & Shipment Tracking
- Once your package leaves our fulfillment center, we will automatically send you an email containing your Tracking Number and a direct link to track your journey.
- Please allow 24 to 48 hours for the tracking information to update on the carrier's system.
4. Incorrect Addresses & Undeliverable Packages
- It is the customer's responsibility to ensure that the shipping address entered at checkout is completely accurate and includes any necessary apartment, suite, or unit numbers.
- If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the reshipping costs.
5. Damages & Lost Packages
- If you receive your order damaged (e.g., stained sheets or torn packaging), please save all packaging materials and damaged goods, take clear photos, and contact us immediately at service@celebratecelebraty.com.
- If your tracking status shows "Delivered" but you cannot find your package, please check with your neighbors, building manager, or local post office before contacting us.